My work pension gives your members 24-hour access to their records, allowing them to update personal details, view benefits and run calculations. It’s simple to register and use and is optimised to work on any device. Unlock the benefits of putting your members in control of their benefits through our safe and secure My Work Pension portal.
Top of the 2018 ‘to-do’ list for many DB trustees will be planning the process to achieve buy-out. In our latest Pension Funds Online article, we take a look at three key administration actions that should be considered before starting the buy-out process
By Toby Clark, Client Relationship Manager |
We take a look at the topical issue of online engagement from the industry. With the focus on members, the piece will ask whether the industry should stop simply trying to engage a disengaged DB membership base and instead focus on what client portals can bring to sponsors and trustees (both DB & DC)?
Podcast: Cyber security has risen up the agenda for pension funds in recent years. In the wake of ransomware attacks affecting computer systems across the world, and with new data protection requirements on the horizon, Margaret Snowdon, chairman of the Pensions Administration Standards Association, and Dan Taylor, client director at third-party administrator Trafalgar House, explain how trustees can safeguard their schemes.
Since the move to Trafalgar House, we have experienced improved SLA performance and higher levels of calculation automation. We have also been impressed with their ability to pro-actively manage additional projects to time and on budget. The process exceeded our expectations.
I would definitely recommend Trafalgar House to anybody who is looking for a high-quality administrator that is focussed on delivering a first-class member service.
Trafalgar House exists to provide an alternative high-quality solution to an industry decayed by years of underinvestment and falling standards. With our mission to provide the highest quality service by any recognised measure, we continually invest in our systems and people to support our clients with a consistently high standard of service.
Garry Wake, Managing Director
Investor in Customers Gold
We have received a ‘Gold Award’ from the independent Investor in Customers (IIC) assessment process.
This achievement is an outward demonstration to our clients and the industry of the quality of our people and how we always put members first.