It is an exciting time for Trafalgar House as the need to support pension schemes and their members through the complex choices they face has never been greater.
We like to keep things simple and our structure reflects that. We have a Member Services Team that is responsible for delivering frontline services directly to members and a Client Services Team that is responsible for everything else.
Clients have clear lines of responsibility and members have a focussed delivery team of knowledgeable people who are supported by our leading technology. This is what allows us to provide a consistently excellent member experience.