Transition services

We guarantee you a secure, accurate and timely transition by leveraging our skills, experience and technology to deliver a seamless result. The transition process is critical to the ongoing success of the service as well as to the welfare of your members. We will make sure that knowledge, data and processes are fully captured and analysed so that your members start receiving an improved service from the first day we take over delivering services. We can make this commitment because we have one of the most experienced and knowledgeable transition teams in the market today who can adapt our established transition model to address the challenges of any transition project.

We have developed a transition model that captures everything you need to understand about the process, as well as everything that needs to be completed to achieve a quality result for your members. Using this model we will walk you through every step of the process, advising, recommending and implementing solutions at every turn.