News and views

Power Hands

Taking the power of admin into your own hands

By Taylor Smith, Client Relationship Manager | 10/09/2019 | Article

Administrators have spent a long time pleading for a more prominent position at the trustee table. Asking for more time, more consultation and more input into decision-making so that the practicalities of implementing real-world change can be properly considered.

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Give Us Credit

Give us credit: Why schemes need to make use of service credits in admin

By Daniel Taylor | 19/08/2019 | Article

Service credits are a useful feature of administration contracts, tying performance with fee levels, but they are rarely used. Daniel Taylor argues why more contracts should include them.

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Quote A Berry Death Automation

Death: where automation find its limits

By Alan Berry, Service Delivery Manager | 04/07/2019 | Blog

Automation, robotics and machine learning are just some of the buzzwords that trumpet the dawn of a mechanised nirvana. An administrator-free future where members will self-service every part of their retirement journey, elevating us administrators to system managers or indeed, making us redundant.

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Press J Bower Welcome

Trafalgar House expands trustee secretarial team with appointment of Jannine Bower

By Trafalgar House | 19/06/2019 | Press Release

Trafalgar House has enhanced its client relationship and trustee secretarial team with the appointment of Jannine Bower as client relationship manager.

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Avoiding environmental catastrophe is not just about investments

By Dan Taylor, Client Director | 24/05/2019 | Article

Damning predictions on the impending impact of climate change have led to a renewed focus on environmental concerns across the vast majority of industries. The pensions administration industry, however, has been less affected than most.

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Web adoption in pension communications: separating fact from fiction

By Katie Stone, Client Relationship Manager | 23/05/2019 | Article

When considering online pension communications, there is a tendency for trustees and sponsors to make assumptions about the preferences of different membership demographics. However, recent research proves that many common assumptions about certain age groups or industries aren’t entirely accurate.

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