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Trafalgar House boosts Client Relationship Team with the appointment of Katie Stone

08/05/2019 | Press Release

Trafalgar House, the pensions administration specialist, has boosted its client relationship team with the appointment of Katie Stone, an experienced administration projects and operations specialist.

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Trafalgar House launches administration governance self-assessment tool

By Trafalgar House | 30/04/2019 | Press Release

Trafalgar House, the pensions administration specialist, today announced the launch of an administration standards self-assessment tool, the Administration Governance Assessor (AGA).

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Action for Children outsource pensions administration to Trafalgar House

25/04/2019 | Press Release

Trafalgar House, the pensions administration specialist, today announced that it has been appointed to provide pensions administration services to the Action for Children Pension Fund, which has more than 7,000 members and over £600m of assets.

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Service management: A move from quantitative to qualitative key performance indicators (KPIs)

By Garry Wake, Managing Director | 25/03/2019 | Article

In recent years, we have seen a distinct trend in the way success is measured. Outsourced pensions administrators were heavily reliant on quantitative information, and largely focused on time and volume as the primary measures of success. Whilst this was, of course, an easy way to measure the service, it was too simplistic.

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Paperless Pensions

By Daniel Taylor, Client Director | 21/03/2019 | Press Release

Pensions industry shouldn’t assume older people won’t go online, shows Trafalgar House research

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Viewpoints: Pensions complification

By Ian Neale, Aries Insight | 12/03/2019 | Blog

The volume of pensions legislation in force has been increasing exponentially in the last fifteen years with annual Finance Acts, six Pensions Acts and two Pension Schemes Acts, plus hundreds of sets of regulations. 

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