Member and IFA helpline
If you are a member or have a query about a scheme that we administer, please get in touch with the member services team:
020 3440 8390
From outside of the UK: +44 20 3440 8390
Monday to Friday 9am to 5.30pm (closed on bank holidays).
Calls may be recorded for training and quality purposes.
Registered users of My Work Pension can access it here:
My Work Pension will be unavailable between approximately 6am and 6pm on Saturday, 14 March 2020. This work may extend into Sunday, 15 March. If you visit My Work Pension during this period and it is not available, please try again from Monday, 16 March.
PO Box 119
HOURS OF BUSINESS:
Monday to Friday
9am to 5.30pm