Contact us

Member and IFA helpline

If you are a member or have a query about a scheme that we administer, please get in touch with the member services team:

Helpline

020 3440 8390

From outside of the UK: +44 20 3440 8390

Monday to Friday 9am to 5.30pm (closed on bank holidays).
Calls may be recorded for training and quality purposes.

Email

contactus@thpa.co.uk

Online

Registered users of My Work Pension can access it here:

In writing

Trafalgar House
PO Box 119
Blyth
NE24 9EN

 

HOURS OF BUSINESS:

Monday to Friday
9am to 5.30pm

Our opening times over the festive period are:

 Date  Availability
 Tue, 24 Dec  9am to 1pm
 Christmas Day  CLOSED
 Boxing Day  CLOSED
 Fri, 27 Dec  9am to 5pm
 Mon, 30 Dec  9am to 5pm
 New Year's Eve  9am to 1pm
 New Year's Day  CLOSED
 Thu, 2 Jan 2020  8.30am to 5.30pm
 Fri, 3 Jan 2020  8.30am to 5.30pm