Current Vacancies

Client Relationship Manager

We are searching for an experienced client relationship manager to assume accountability for a portfolio of clients, ensuring that we consistently deliver an excellent, proactive service.

Acting as the main point of contact for client contract managers, trustees and senior stakeholders you will develop the client relationship to protect and grow revenue.

Apply for this role

Location:
London
Salary:
Competitive
Contract type:
Permanent, full-time
Reference:
CRM-2018
Application closing:
31 May 2018

Implementation Manager

The purpose of this role is:

  • Initiation and delivery of implementation projects to time, cost and scope for both internal and external stakeholders.
  • Manage and allocate work in the Implementation Team on a day-to-day basis, working with the Projects Team Manager as required.
  • Train, support and supervise staff to provide effective delivery of a timely, reliable, accurate and consistent day to day service to internal and external stakeholders.
  • Continually review and improve the implementation process to deliver better results for internal and external stakeholders.
  • Engage actively and positively with new clients so they have an excellent first experience of working with Trafalgar House.
  • Support the new business team and process to maximise opportunities and achievement of the businesses growth plans.
Location:
London
Salary:
Competitive
Contract type:
Permanent, full-time
Reference:
IM-2018
Application closing:
31 May 2018

Developer

The purpose of this role is to:

  • Work on projects developing efficient and effective IT solutions in accordance with the context provided by THPA.
  • Develop software and translate specifications into physical software assets.
  • Provide systems support as required by the business
Location:
London
Salary:
Competitive
Contract type:
Permanent, full-time
Reference:
DEV-2018
Application closing:
31 May 2018

Systems Analyst - Technical

We are looking for a Systems Analyst to work as part of the change team, designing solutions and delivering enhancements to the end user. Ideally, you will have at least five years experience of front-line administration as well as at least two years in a pension projects or systems role.

The purpose of this role is to:

  • Manage the front line user support for IntelliPen products and other business systems, as required
  • Deliver change projects to successful outcomes through analysis of requirements, system application configuration, and testing.
  • Provide resource and knowledge for other business projects and developments, as needed.  
Location:
London
Salary:
Competitive
Contract type:
Permanent, full-time
Reference:
SA-2018
Application closing:
30 June 2018

Junior Business Analyst

We are looking for a Junior Business Analyst to work on data management projects across our client portfolio.

Location:
London
Contract type:
Permanent, full-time
Reference:
JBA-2018
Application closing:
30 June 2018

Junior Business Analyst - six-month contract

We are looking for a Junior Business Analyst on a six-month contract to work on data management projects across our client portfolio.

Location:
London
Contract type:
Six-month contract
Reference:
JBAT-2018
Application closing:
30 June 2018

Senior Pensions Associate

We are looking for an experienced pensions administrator to join our Member Services Team. The successful candidate will work as part of a dedicated team, servicing clients with DB and DC arrangements.

The purpose of this role is to:

  • Provide a first-class service to clients and their members
  • Process all aspects of member administration to a high standard
  • Allocate and check cases to ensure accuracy and timeliness 
  • Production of administration reports
  • Ensuring processes and documentation are kept up to date

To be considered for this role you must have a minimum of five years experience in DB and DC administration, be able to demonstrate attention to detail and be a good team player.

IntelliPen experience would be an advantage as would studying towards or holding any recognised pensions qualifications. This is an excellent opportunity for the right candidate to join a forward-thinking organisation and take the next step in their career.

Location:
London
Salary:
Competitive
Contract type:
Permanent, full-time
Reference:
SPA-2018

Pensions Associate

We are looking for a pensions administrator to join our Member Services Team. The successful candidate will work as part of a dedicated team, servicing clients with DB and DC arrangements.

The purpose of this role is to:

  • Provide a service that is considered to be “First Class” by clients and in accordance with agreed measures and timescales.
  • Process all aspects of membership administration.
  • Produce accurate written correspondence to deadlines.
  • Respond to members’ telephone queries either in writing or verbally.
  • Provide members with quotations as requested, accurately and to agreed deadlines.
  • Set up and process forthcoming retirements for payroll purposes.
  • Understand the principles behind commutation factors and calculations.
  • Understand the context and acknowledge of Guaranteed Minimum Pension (GMP) from first principles; also have an awareness of a Contracted Out scheme.
  • Undertake periodical and ad hoc administrative tasks as required.
Location:
London
Salary:
Competitive
Contract type:
Permanent, full-time
Reference:
PA-2018