Member and IFA helpline

If you are a member or have a query about a scheme that we administer, please get in touch with the member services team:


020 3440 8390

From outside of the UK: +44 20 3440 8390

Monday to Friday 9am to 5.30pm (closed on bank holidays).
Calls are recorded for training and quality purposes.


In writing

Trafalgar House
PO Box 119
NE24 9EN


Registered users of My Work Pension can access it here:

Trustees and sponsors

If you would like to discuss how we can help with your administration or would like to know more about Trafalgar House, please contact Joe Anderson on:

020 7330 0778