Member and IFA helpline
If you are a member or have a query about a scheme that we administer, please get in touch with the member services team:
From outside of the UK: +44 20 3440 8390
Monday to Friday 9am to 5.30pm (closed on bank holidays).
Calls are recorded for training and quality purposes.
PO Box 119
Registered users of My Work Pension can access it here: